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  • mySWT will not open after most recent Windows update

    Posted by Mary on 10/19/2023 at 3:20 PM

    Windows 11 Home updated yesterday. Now mySWT will not open. The title screen comes up but that’s all. No log in screen, no database, nothing. Program is still on computer as is Access Runtime.

    I’ve downloaded both the 30-day Demo and the most recent update in an effort to reinstall/reconnect the program. The software downloads but will not install even with allowing unknown vendor to access computer. Firewalls have been both on and off with no change.

    Any suggestions?

    Mary replied 7 months, 1 week ago 3 Members · 4 Replies
  • 4 Replies
  • Richard Beezley

    Administrator
    10/19/2023 at 3:40 PM

    Do you have virus protection programs that could be blocking it?

    Can you try disabling those or is that what you mean by firewall?

  • Mary

    Member
    10/19/2023 at 4:43 PM

    Attempted downloads and installations with firewall and virus protection, etc both enabled and disabled. Still unable to install / reinstall mySWT.

  • Renay Crooker

    Member
    11/09/2023 at 8:04 PM

    i am having the same issue 🙁

  • Mary

    Member
    11/09/2023 at 9:00 PM

    I ended up chatting with Microsoft Support. They re-installed Windows 11. After that, everything worked smoothly.

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