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  • Email Interface

    Posted by Laura on 06/22/2022 at 6:46 PM

    I haven’t used the Rykris software since our trial last March. I have version 2.3.6, which I installed last spring. When I opened it up to send out custom entry forms, the email options are changed. When I click on the email tab, I don’t see the usual list of specific things I can email (e.g. results). Instead I see “email all exhibitors,” “email entered exhibitors,” and “email results to the AKC.” Once I get into the email area, for server options, I see “Outlook” and “Webmail.” It seems “gmail” used to be an option. When I select Webmail, there isn’t a place to enter my password.

    Not sure how this has all changed without me downloading an update or something. I have not been able to successfully send the entry forms and premium

    Laura McGowan

    Laura replied 1 year, 11 months ago 2 Members · 2 Replies
  • 2 Replies
  • Richard Beezley

    Administrator
    06/23/2022 at 7:53 AM

    Laura, yes email has changed with the 2.3.x release. Gmail as of May 30th no longer allows 3rd party apps to send email through them with just a username and password, so changes had to be made.

    The webmail choice is for those without the Microsoft Outlook on their PC. It uses an email service I pay for. Email will come from notifications@myk9t.com. You only need to supply a reply-to address which can be your Gmail address for exhibitors to reply to.

    The different email choices have been collapsed into two; All people in your database or those entered in your show. There are now 10 message tabs where you can save your message text. You can use them however you want. You simply select the message in the drop down you want to send.

  • Laura

    Member
    06/23/2022 at 7:56 AM

    OK, thank you. I will try to send again.

    Laura

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